A person answers.
No ticket deflection, no chatbot maze. Email the right address and a person replies — usually the same business day, in plain words.
Or email the right desk directly
A shipment issue, a stuck parcel, a question about your account. Include the tracking or order number and we can move immediately.
Everything else — partnerships, press, an idea, a complaint that deserves a human.
Your data: see it, correct it, delete it. We follow PIPEDA and we answer these ourselves.
HoursWeekdays 9–6 Eastern. Shipment emergencies get read outside them.